GLENCREAG is committed to the privacy of our customers. The questions and answers below explain what information we collect, how we use it, what we store, and our digital safety measures.
What information do we collect?
At GLENCREAG, we understand the importance of privacy and security of personal information. For that reason, after purchasing with GLENCREAG or signing up for an offer, we collect a small amount of information for internal use only. This information may include name, contact information such as email address, demographic information like postal code, and other information relevant to surveys/offers.
What to do with my information?
The information we collect is used to help us provide you with better service. Your information helps our team store records, assists us in improving customer satisfaction, and keeps you in the GLENCREAG loop via occasional email from our marketing team. Dedicated to our customers’ security, we never sell, distribute, or lease information to third parties without permission or requirement of law.
What is our marketing policy?
As mentioned above, when you provide us with an email address, we store it in our internal records. Occasionally our marketing team will use this email address to reach out to you with offers, product launches, contests, etc. — never intrusive, our marketing policy is to only share content that we think our GLENCREAG customers may like.
If at any time you do not wish to stay in contact via email, you may change your preferences in your GLENCREAG shop account or click "unsubscribe" at the bottom of every marketing email.
What is our security policy?
The security of your information is a top priority for GLENCREAG. To ensure all information we collect remains secure, we have put into place substantial physical, digital, and managerial procedures. Among many safety measures, we use a secure, encrypted HTTPS data transfer server.